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How sopi slot Handles Your Account Data

Your account information — including how you log in, how you top up via DANA, OVO, or GoPay, and what you do in the lobby — is collected and stored with clear limits on who sees it and how long we keep it.

DANA · OVO · GoPay transactions coveredAccount data retention explainedYour right to request changesIndonesia-local contextAvailable where local law permits
sopi slot How sopi slot Handles Your Account Data
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

Cookie Use

We use session cookies to keep you logged in across pages and preference cookies to remember your last payment method — DANA, OVO, or GoPay. No third-party ad cookies are placed without your awareness.

Account Security

Login sessions are verified with OTP sent to your registered mobile number. If we detect an unusual session — new device, new region — we flag it before allowing access to your wallet.

Data Retention

Transaction records are kept for the period required to handle disputes and meet our obligations. Once that period ends, records are deleted or anonymised — not archived indefinitely.

Requesting Changes

You can request to view, correct, or delete your personal data at any time. Submit your request via live chat or the support email in your account settings and we will action it promptly.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Open the chat icon in your account dashboard to reach our Indonesia support team directly. Useful for quick questions about what data we hold on your account.
Email Support Send a written data request to our support address found in your account settings. We confirm receipt and respond within the timeframe required by our policy.
Account Settings Some data changes — like updating your linked GoPay or OVO number — can be handled directly from the account settings page without contacting support at all.

What You Asked About Our Privacy Policy

These are the questions we get most often about how sopi slot collects and manages your data. If your question is not here, our live chat support can give you a direct answer about your specific account.

We collect your mobile number, display name, and the e-wallet you link — DANA, OVO, or GoPay. We also log your device type and session timestamps for account security and continuity.

We do not sell your data. Payment details are passed only to your chosen payment processor — DANA, OVO, or GoPay — under their own agreements. No other third-party sharing happens without your consent.

Transaction records are retained for the minimum period needed to resolve disputes and meet our operational obligations. After that window closes, records are deleted or anonymised.

Yes. Submit a request through live chat or the support email listed in your account settings. We will confirm what data we hold and action any correction or deletion request within our stated timeframe.

Session cookies keep you logged in as you move through the lobby. Preference cookies remember your last payment method so you do not have to re-select DANA or OVO each visit. No ad-tracking cookies from third parties are placed without notice.

When you close your account, we retain only the records required for dispute resolution and legal compliance. Once those periods expire, your personal data is deleted or anonymised from our systems.